Privacy Policy
1. WHO WE ARE
This website, catagens.com, is operated by Trivedh Global Advisory LLP, trading as Catagens, a limited liability partnership incorporated in India under the Limited Liability Partnership Act 2008, bearing LLPIN [LLPIN], with its registered office at [FULL REGISTERED OFFICE ADDRESS] (“Catagens”, “we”, “us” or “our”). We are the data fiduciary under the Digital Personal Data Protection Act 2023, and the data controller under the UK and EU General Data Protection Regulation, in respect of personal data collected through this website. For any question about this policy or about your personal data, contact us at ranjith@catagens.com or +91 90323 56014
2. SCOPE
This policy explains what personal data we collect through catagens.com, why we collect it, how we use and protect it, and what rights you have. It applies to visitors to this website. It does not apply to data we process under a separate written agreement with a client, which is governed by that agreement.
3. WHAT WE COLLECT
Information you give us
Through the consultation enquiry form and the partner onboarding form, we collect:
• Name and, where you provide it, your job title and organisation
• Email address • Country
• Telephone or WhatsApp number
• The service or role category you select
• The content of your message
• Any file you choose to upload, which may include a curriculum vitae, a product list, a brochure or a company profile
You choose what to send us. Please do not upload documents containing sensitive personal data, financial account details or third-party personal data unless it is necessary and you are entitled to share it.
Information collected automatically
• IP address, browser type and version, operating system and device type
• Pages visited, time spent, referring website and approximate location derived from IP address
• Cookie and similar identifiers, as described in our Cookie Policy
4. WHY WE USE IT, AND ON WHAT BASIS
| PURPOSE | LEGAL BASIS (UK / EU GDPR) | BASIS (DPDP ACT 2023) |
|---|---|---|
| To respond to your enquiry and to discuss a possible engagement | Steps taken at your request prior to entering a contract, Article 6(1)(b) | Consent, given when you submit the form |
| To assess a partner, supplier or expert application | Legitimate interests in operating and resourcing our business, Article 6(1)(f) | Consent |
| To send occasional updates about our services, where you have asked for them | Consent, Article 6(1)(a) | Consent |
| To operate, secure and improve the website | Legitimate interests in running a functioning, secure website, Article 6(1)(f) | Legitimate use |
| To meet legal, tax and regulatory obligations | Legal obligation, Article 6(1)(c) | Compliance with law |
5. WHAT WE DO NOT DO
• We do not sell your personal data.
• We do not share it with advertisers or data brokers.
• We do not use it for automated decision-making or profiling that produces legal or similarly significant effects.
• We do not knowingly collect data from anyone under 18. If you believe a child has provided us with personal data, contact us and we will delete it.
6. WHO WE SHARE IT WITH
We share personal data only where it is necessary, and only with:
• Service providers who host this website, deliver our email and store our files, acting on our instructions and under confidentiality obligations
• Professional advisers such as lawyers and accountants, where required
• A client or counterparty, only where you have asked us to make an introduction, and only to the extent needed to make it
• A public authority, where we are legally required to disclose
We do not disclose the identity of any client, supplier or counterparty to a third party except with that party's written permission.
7. INTERNATIONAL TRANSFERS
We are based in India and our systems are operated from India. If you are in the United Kingdom or the European Economic Area, your personal data will be transferred outside your jurisdiction when you contact us. India has not been the subject of an adequacy decision by the European Commission or the UK Government. Where we transfer personal data from the UK or EEA, we rely on the appropriate safeguards permitted under Article 46 of the GDPR, or on your explicit consent to the transfer under Article 49(1)(a) where no other basis applies. You may ask us for details of the safeguards we have in place.
8. HOW LONG WE KEEP IT
| CATEGORY | RETENTION | NOTE |
|---|---|---|
| Enquiries that do not become an engagement | [24 MONTHS] from last contact | Confirm the period that suits the business |
| Partner and expert applications | [24 MONTHS] from submission | Longer only with the applicant's consent |
| Uploaded files | [12 MONTHS], or deleted earlier on request | Includes CVs and product lists |
| Client engagement records | As required by Indian tax and company law | Currently [8 YEARS]; confirm with your accountant |
| Website analytics | [14 MONTHS] | Set in the analytics tool's own retention settings |
9. HOW WE PROTECT IT
This website is served over an encrypted connection. Access to enquiry data is limited to those who need it. Files are stored in access-controlled cloud storage. We keep our software current and review access periodically.
No method of transmission or storage is completely secure. If a personal data breach occurs that is likely to cause you harm, we will notify you and the relevant authority as required by law.
10. YOUR RIGHTS
Subject to the law that applies to you, you may:
• Ask what personal data we hold about you and obtain a copy
• Ask us to correct data that is inaccurate, incomplete or out of date
• Ask us to erase your data where we no longer need it
• Ask us to restrict how we use it, or object to our use of it
• Ask us to transfer it to another organisation, where technically feasible
• Withdraw consent at any time
• Nominate another person to exercise your rights on your behalf in the event of death or incapacity, under section 14 of the DPDP Act 2023
• Complain to a supervisory authority
To exercise any of these, email ranjith@catagens.com. We will respond within 30 days. We may ask you to verify your identity before we act. There is no charge unless a request is manifestly unfounded or excessive.
11. GRIEVANCE OFFICER
In accordance with the Digital Personal Data Protection Act 2023, our Grievance Officer is:
[NAME] · [DESIGNATION] · [EMAIL] [POSTAL ADDRESS]
If you are not satisfied with our response, you may complain to the Data Protection Board of India. If you are in the UK or EEA, you may complain to your national supervisory authority — in the United Kingdom, the Information Commissioner's Office.
12. COOKIES
This website uses cookies. Please see our Cookie Policy, which forms part of this Privacy Policy.
13. OTHER WEBSITES
This site links to third-party websites, including those of trade shows, regulators and industry bodies. We are not responsible for their content or their privacy practices. Read their policies before providing them with personal data.
14. CHANGES TO THIS POLICY
We may update this policy. The effective date at the top shows when it was last changed. Where a change materially affects how we use your data, we will take reasonable steps to tell you.
15. CONTACT
Trivedh Global Advisory LLP, trading as Catagens:
H. No. 8-2-293/J/112A, First Floor, Journalist Colony, Road No 70, Jubilee Hills, Hyderabad, Telangana, India – 500033